Privacy is a priority to Paradatec. This Privacy Policy describes the information Paradatec collects about you as a visitor to our websites, www.paradatec.com, and other Paradatec websites that link to this Privacy Policy (our “Websites”), as a customer or user of our products and services (our “Services”), and as a registrant for one of our events; how we will use the information provided; and with whom we may share the information. This Privacy Policy also describes your choices and rights related to the information that is provided to or collected by Paradatec.
Paradatec customers should also refer to their license agreement and other customer agreements, which may state additional terms governing their use of our Services.
We recommend you read this Privacy Policy in its entirety to ensure you are fully informed.
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this data protection statement.
The use of our website is normally possible without giving personal data. If personal data (e.g. name, address or e-mail addresses) are collected on our pages, this is always as far as possible done on a voluntary basis. This data will not be passed on to third parties without your express consent.
Some of our Internet pages use cookies. Cookies do not damage your computer and contain no viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files which are stored on your computer and which your browser saves. Most of the cookies we use are so called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser by the next visit. You can set your browser to inform you about setting for cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when the browser is closed. The functionality of this website may be restricted when cookies are deactivated.
The provider of our web page services automatically collects and saves information which your browser automatically transmits to us in server log files. These are:
This data cannot be attributed to specific persons. Data is not merged with other data sources. We reserve the right to review these data at a later date, if concrete indications of unlawful use become known to us.
If you send us inquiries by means of a contact form, your information from the inquiry form, including the contact data you provide there, will be saved by us for the purpose of processing the inquiry and for the case of connection questions. We do not pass on this data without your consent.
Transactional Information. Paradatec, as a software or service provider, may collect and process transactional information relating to loan transactions or other events occurring through our Services. This transactional information is collected to enable us to provide and enhance our Services, to enable the services provided by third parties (including, for example, determinations of qualification for loans or the interest rates to be applied to loans), and to enable us to comply with various legal obligations.
When you visit our Website, Paradatec collects a variety of information from and about you, your devices, and your interaction with Paradatec’s Services. We also collect information about users of our Services and obtain information from third parties (including our customers’ borrowers and from service providers) in the course of providing our Services to customers. This information includes:
Information you provide in services inquiries. When you express an interest in obtaining information about Paradatec’s Services through the Websites or our sales team, request to contact sales, use our “Contact Us” or similar features, sign up for an event or webinar, or download certain content from our Websites, we ask you to provide your name, title or job level, company, address, email address, telephone number, or username and/or password.
Usage Information. Like other websites we collect standard technical information when you visit our Websites and/or use our Services, including unique device identifiers, internet protocol (IP) addresses, browser types, internet service providers (ISPs), the number and duration of page visits and the number of clicks.
Personal information collected as a third-party service provider. When we collect information as a third-party service provider, we do so solely to provide our Services to our customers, such as lenders and mortgage brokers. In the course of delivering our Services, our systems receive information about our customers’ borrowers (which may include personal information), which is provided by our customers. We process this information on the behalf of our customers. Our customers are responsible for providing notice and obtaining appropriate consents to collect data from their borrowers and to provide it to us as their service provider. You should refer to our customers’ privacy notices and/or contact them directly to understand how your personal information will be collected, used, and shared.
Messaging Services and Other Communications. Paradatec enables users of certain of our Services to communicate with each other and/or their consumers through those Services using messaging services like text, chat or email. As a service provider, we collect and process this information to enable our customers to communicate and collaborate. This communications information is collected solely to enable Paradatec to provide its Services and, to the extent applicable, to enable the services provided by third parties.
We use information we collect through our Services in a variety of ways to provide our Services and to operate our business, including the following:
To Provide our Services. We use the information that we collect (i) to operate, test, maintain, fix, and provide features of our Services; (ii) to provide services and information that you request; and (iii) to provide support to customers, users, and site visitors.
To Improve our solution. The Paradatec system includes self-learning components that are trained by example. One primary use case is to use your documents and data to train our systems to improve their recognition of other, unseen, documents.
Other uses of your information. We reserve the right to also use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities, manage the security of our Services, diagnose technical problems, and comply with legal obligations. Please note that there may be other uses for certain information of yours, which we would describe to you when we collect the information.
We do not sell or share your information with third parties. We share information as follows:
Compliance with Laws and Law Enforcement; Protection of Our Rights. We may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, or (c) to investigate and defend ourselves against any third-party claims or allegations.
Subject to Consent. We may share your information in other ways if you have asked us to do so or have given consent. For example, with your consent, we post user testimonials that may identify you.
Users will follow Paradatec, Inc. acceptable use policies when transmitting data and must take particular care when transmitting or re-transmitting Confidential data.
Any confidential information transmitted through a public network (e.g., Internet) to and from vendors, customers, or entities doing business must be encrypted or be transmitted through an encrypted tunnel that is encrypted.
Encryption is required when users access Paradatec, Inc. data remotely from a shared network, including connections from a Bluetooth device to a Paradatec, Inc. PDA or cell phone.
Paradatec, Inc. permits the secure encrypted transfer of documents and data over the Internet using file transfer programs < such as “secured FTP” (FTP over SSH) and SCP >. Only authorized Paradatec, Inc. users can initiate secure FTP < or SCP > transactions.
From originators to servicers, BPOs and external due diligence firms trust Paradatec to streamline document processing.
